Tata Sponge Iron Ltd : Investors : Shareholder Information : Shareholder Query Form

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Dear shareholder,

We welcome you to the feedback survey being conducted to assess the level of your satisfaction of the services being provided by us and our Share Registrars on various aspects to our shareholders’ overall requirements. Your feedback will help us identify areas for improvement and as such, we request you to kindly give your candid opinion on the basis of your overall experience with Tata Sponge so far.

We would like to assure you that your feedback shall be kept confidential. Therefore, please be as forthright as possible, to make this endeavor a success.

Yours sincerely,

(Suresh Thawani)

Managing Director

Kindly rate on a 5-point scale (5 = Excellent, 4 = Good, 3 = Satisfactory, 2 = Fair, 1 = Poor). In case any of these queries is not applicable to you, kindly check “0” in the response scale.

A. Services rendered by our Share Registrars (Tata Share Registry)
1	Our Registrar's services with regard to:	5	4	3	2	1	0
a.	Share transfer and Demat of shares
b.	Issue of duplicate share certificates
c.	Issue of duplicate dividend warrants/Revalidation of warrants
d.	Recording of change of address/mandates
e.	Response to queries/complaints

B. Direct services provided by Tata Sponge Iron Limited

Satisfaction from response received to your queries and grievances

Interaction with Company personnel

a. Efficiency

b. Problem solving

c. Promptness in response

Dividend Track

a.	Quantum of dividend paid so far
b.	Consistency in declaration of Dividend
5.	Company’s Website
a.	Contents
b.	Overall quality
6.	Level of good corporate governance
7.	Overall image of the Company

Please check wherever applicable
1.	How do you normally get news about the Company?
	a. Annual Report	b. Half yearly report	c. Internet/ Company Website
	d. News papers	e. Other sources
2	What type of communication would you like from the Company?

3.	Your suggestions/recommendations

Please tell us about yourself:
(All fields are mandatory)
Name of sole/first holder
Occupation
Address
Email ID
Folio number
DP ID No
Client ID No
Number of Equity shares held
Telephone No.
Thank you for your time and support